Terms of service

1. Eligibility & Account Responsibilities

Age Requirement: You must be at least 18 years old (or have the explicit permission of a parent or legal guardian) to make purchases on our website.

Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use.

2. Product Information, Pricing, and Availability

Accurate Descriptions: We strive to ensure that all product descriptions, sizing details, pricing, and imagery on barrancoarc.com are as accurate as possible. However, errors may occasionally occur.

Modifications & Corrections: We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update product information or cancel orders if any information is inaccurate at any time without prior notice.

Availability: All orders are subject to product availability. If an item you ordered is out of stock, we will reach out to you promptly to discuss alternatives or process a full refund.

3. Orders, Payments, and Cancellations

Order Acceptance: Your receipt of an order confirmation email does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including payment verification issues or stock limitations.

Secure Payments: We accept major credit cards and other secure payment methods displayed at checkout. You agree to provide current, complete, and accurate purchase and account information for all store transactions.

24-Hour Cancellation: You may cancel your order for a full, immediate refund within 24 hours of placing it by contacting our support team prior to shipment.

4. Shipping and Delivery

Transit & Handling: We ship our handmade woven storage baskets carefully packaged to ensure they arrive in pristine condition. Shipping timelines, carrier details, and estimated delivery dates are provided at checkout.

Risk of Loss: All purchases made from barrancoarc.com are made pursuant to a shipment contract. This means that the risk of loss and title for items pass to you upon our delivery to the carrier.

5. Returns, Exchanges, and Refunds

Our store maintains a clear, supportive policy for returns, exchanges, and order issues:

You have 30 days from confirmed delivery to request a return or exchange for eligible, unused items in their original packaging.

Damaged or Worn Items: If items are returned with user-induced wear or damage, return shipping costs are the customer's responsibility, and inspection/restoration fees will be deducted from your final refund.

6. Intellectual Property

All content featured on barrancoarc.com—including product designs, text, graphics, logos, images, audio clips, and software—is the property of barrancoarc.com or our content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of KY, United States, without regard to its conflict of law principles.

8. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.